info@coinbridge.in

Connect locally.
Instantly, securely.

CoinBridge connects you with verified agents for real-time logistics and coordination — with live support built right in.

Download on the App Store
Coming soon on Google Play
Verification
Identity KYC

Document scanning for identity verification. No phone numbers collected or shared with third parties.

Live Support
Voice Calls

Connect with local agents directly via in-app real-time calls with anyone at any time. Streams are not recorded or stored.

Privacy
No number sharing

Your personal phone number is never shared with agents or third parties. Communication happens only through the app.

Security
Encrypted end-to-end

All data is encrypted in transit and at rest. We do not sell or share personal data.

Support

We're here to help.

For account issues, KYC verification, in-app call problems, or any general questions — reach out and we'll get back to you within 24 hours.

Email support

Our team handles account queries, KYC help, and technical issues.

support@coinbridge.in

Live Virtual Assistant

Enter your email address to securely access your account records or initiate a support session.

Authenticated Session
Hello! I'm the CoinBridge Virtual Assistant. How can I help you today?
Typically responds within 24 hours, Monday to Saturday

Legal

Privacy Policy

Last updated — April 1, 2026

Information we collect

  • Contact Information — Your name, email address, and phone number, used for account creation, authentication, and service updates.
  • Location Data — Precise location data to verify regional eligibility and coordinate secure logistics.
  • User Content — Photos or videos (specifically for Identity KYC documents and verification receipts), and Audio data (transmitted during live VoIP calls with our agents).
  • Identifiers — Internal User IDs and Device IDs (push tokens) to maintain secure sessions and deliver in-app notifications.
  • Platform Settings — Account details necessary to facilitate and track your global network connections.

What we do not do

  • We do not share your personal phone number or email address with agents or third-party marketers.
  • We do not record or store the audio from your live agent calls.
  • We do not sell your personal, financial, or location data.

How your data is used

Data is used exclusively for App Functionality — to operate the platform securely, verify your identity against fraud, route in-app calls, and provide relevant regional services. All communication between users and agents happens entirely within the app.

Infrastructure & Partners

CoinBridge uses the following secure third-party services to operate:

Supabase
Authentication & database
ZegoCloud
In-app VoIP calls
Google Maps
Location & logistics
OneSignal
Push notifications

Data retention & deletion

You may request deletion of your account and all associated data at any time. See the Account Deletion page for instructions. Data is removed within 7 days of a verified request.

Contact

For privacy-related questions, email us at privacy@coinbridge.in.

Account

Account Deletion

We respect your data privacy. You can instantly delete your account and all associated data directly within the CoinBridge app, or request a manual deletion if you no longer have access to your device.

Method 1: Instant In-App Deletion (Recommended)

The fastest and most secure way to remove your data is directly through the CoinBridge app.

1. Open the CoinBridge app and log in.
2. Navigate to your Profile / Settings tab (or Drawer Menu for Staff).
3. Scroll down and tap the red Delete Account button.
4. Confirm the deletion. Your data will be erased instantly.

Method 2: Manual Web Request

If you have uninstalled the app or lost access to your device, email our compliance team from the address registered to your account. All data — including your connection history and verification documents — will be permanently deleted from our servers within 7 days.

Subject: Account Deletion Request

Email compliance@coinbridge.in
01

Send email from your registered address

Use the exact subject line. Requests from unregistered addresses cannot be processed.

02

Identity verified by our team

We may ask a confirmatory question to protect your account from unauthorized deletion.

03

All data deleted within 7 days

Your account, verification documents, and logistics history are permanently removed.